Last Updated: July 24th, 2025
Your satisfaction is our top priority. If you’re unsatisfied with your purchase, we’re here to help.
1. Return Window
You may return eligible items within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition.
2. Non-Returnable Items
Clearance or final sale items
Gift cards
Digital downloads
3. Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection. Approved refunds will be processed back to your original payment method within 5–10 business days.
4. Exchanges
We only replace items if they are defective or damaged. Contact us to initiate an exchange.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error or a defective item.
6. Contact Us
Questions? Reach us at info@vsphereshops.com